Pages

VERDE = Disponibil / Available; ROSU = Vandut / Sold ( disponibil la comanda / available upon request )

Click aici pentru a vedea toti cerceii / Click here to view all earrings

Întrebări comune (FAQ)

(RO)Inainte de toate, fie ca doriti o aschiuta, fie ca doriti mai multe informatii, va asteptam cu un e-mail. Vrem sa fie o tranzactie placuta pentru ambele parti!
(EN)Foreword: either you want a wood chip or more information, please send us an email. We want to make it a pleasant transaction for both of us!

0. Pretul afisat nu include transport. Pentru mai multe aschiute cumparate, pretul de transport scade. Pretul de transport este cel standard (nu adaugam alte taxe si nu il crestem artificial).
The listed price does not include shipping. The more 'wood chips' you buy, the lower the shipping price is. The shipping price is the standard one (no added taxes and no overprice).

1. Cum cumpar? / How do I buy?
Trimiteti un mail cu codul produsului pe care il doriti si alte detalii (doriti o alta culoare, alta dimensiune, etc.) sau cu alte intrebari. Daca produsul este in stoc, il putem trimite destul de repede. Daca doriti un produs personalizat, veti primi detalii legate de durata realizarii si pret. La cerere, produsul se poate lista pe www.ebay.com.
Send us an email with the code of the product that you want and include any other details if necessary (you want another color, another size, etc.) or with other questions. If the product is in stock, we can send it pretty quickly. If you are requesting a custom product, you will receive more details about the necessary time and price. On demand, the product can be listed on www.ebay.com.

2. Cum platesc? /  How do I pay?
Acceptam plati prin PayPal si transfer bancar. Nu uitati sa specificati numele cumparatorului si adresa.
We accept payments through PayPal and also bank transfer. Don't forget to mention the buyer's name and address.

3. Vreau un produs special. Cum procedez? / I want something special. What do I do?
Trimiteti un mail cu o descriere cat mai amanuntita (cu o schita sau un link, daca e posibil) si vom stabili impreuna detaliile. Daca produsul solicitat necesita materiale multe, se va percepe un avans de 10-20% din pretul final.
You send us an email with an accurate description of what you want (including a sketch or a link, if possible) and we'll settle the details together. Should the solicited product require many materials, a downpayment of 10-20% of the final price is required.

4. Expediere / Sending
Expediem aschiutele de doua ori pe saptamana - Luni si Joi - folosind cel mai ieftin serviciu posibil.
Daca doriti alte conditii (trimitere recomandata, colet rapid, etc.) va rugam sa specificati acest lucru.
We ship the 'wood chips' twice a week - on Mondays and on Thursdays - using the cheapest delivery service available. Please specify if you have other shipping preferences (delivery confirmation, express shipping, etc.).